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First, check your internet speed (minimum 10 Mbps recommended). Try switching to a different server in your app settings. If issues persist, contact support.
Most IPTV apps have a "Refresh" or "Update Playlist" option. Your M3U URL stays the same - just refresh to get the latest channels.
This depends on your plan. Starter includes 1 connection, Best Value includes 3, and Annual includes 5 simultaneous connections.